oc999 Terms and Conditions

Key Terms

The following terms used in these Terms and Conditions have the meanings set out below:

• "Platform" means the oc999 website, mobile site, and all associated digital channels.
• "Account" means your personal registered oc999 account.
• "Services" means all gaming, betting, and related services provided by oc999.
• "Bonus" means promotional offers, welcome bonuses, and other rewards.
• "Wagering Requirement" means the specified betting amount that must be met before bonus funds can be withdrawn.
• "BST" means Bangladesh Standard Time (UTC+6).

Registration Eligibility

To open an account at oc999, the following conditions must be met:

• You must be at least 21 years of age.
• You must provide true and accurate information.
• Each person may hold only one account. Holding multiple accounts is prohibited.
• Anyone whose account was previously suspended or cancelled may not register again.
• Accounts are strictly for personal use — placing bets on behalf of a third party is prohibited.

Account Security

You are responsible for ensuring the security of your account. Please observe the following:

• Always keep your password confidential and do not share it with anyone.
• If you notice any suspicious activity, notify our support team immediately.
• You are responsible for any activity carried out using your login credentials.
• Sign out of your account after using a public or shared device.

Deposits

The following rules apply when depositing funds at oc999:

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.
• Deposits must come from your own account — deposits via a third party are prohibited.
• After a successful deposit, funds are generally added to your account instantly.

Withdrawals

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 30 minutes to 3 hours.
• Withdrawals will be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• oc999 reserves the right to suspend a withdrawal if fraud is suspected.

Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳5,000. The following conditions apply to this bonus:

• Wagering requirement: 20 times the bonus amount.
• The wagering requirement must be met before funds from the bonus can be withdrawn.
• Each registered account will receive the welcome bonus once only.
• There may be a specific time limit for claiming the bonus.

General Bonus Usage Rules

• Bonus funds are not directly withdrawable — withdrawal is only possible after the specified conditions have been met.
• Multiple bonuses cannot be used at the same time unless specifically permitted.
• oc999 reserves the right to change, suspend, or cancel promotional offers at any time.
• In cases of bonus abuse or fraud, the account will be cancelled and the bonus forfeited.
• Certain games may not contribute to bonus wagering — please refer to the promotion's terms.

VIP Program

The oc999 VIP program has three tiers:

• Bronze: Weekly cashback of up to 0.3%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.

It is possible to advance to a higher VIP tier through regular and active participation. Contact our support team for more details about VIP benefits.

Prohibited Conduct

The following activities are strictly prohibited on the oc999 platform:

• Any attempt to cheat, defraud, or gain an unfair advantage.
• Bonus abuse or attempts to exploit the system.
• Placing bets using computer programs, bots, or automated software.
• Operating multiple accounts by the same person.
• Using the platform for money laundering or transferring illegal funds.
• Attempting unauthorized access to other users' accounts.
• Cyberattacks or harmful activities directed against the platform.

General Gaming Terms

• The outcome of all games is determined by a Random Number Generator (RNG), and fair play is ensured.
• If a technical error occurs during a game, oc999 reserves the right to void that game.
• If a game is interrupted mid-session due to a network issue, oc999 will make a decision based on its records.
• In sports betting, the official result of the event will be considered final.
• In live casino games, the dealer's decision is final.

Technical Issues

oc999 is not liable for incorrect information displayed, payout errors, or unintentional payments caused by technical faults or software issues. In such cases, oc999 reserves the right to recover any funds paid out in error.

Copyright Protection

All content on the oc999 platform — including logos, designs, text, graphics, software, and other materials — is the intellectual property of oc999 or its licensors. Copying, distributing, or modifying these without prior written permission is prohibited.

You are granted a limited, non-transferable licence to use the services for personal and non-commercial purposes.

Personal Data Collection

oc999 collects, stores, and uses your personal data to improve the quality of our services and to meet legal obligations. We use SSL encryption to ensure the protection of your data.

To learn more about how your data is used, please read our Privacy Policy.

• Your data is not sold to third parties.
• Data may be shared with parties required for identity verification and financial transaction processing.
• Data may be provided in response to a request from legal authorities.

Commitment to Responsibility

oc999 places the highest importance on responsible gaming. We believe gaming is for entertainment, not addiction. The following tools are available to you:

• Deposit Limit Setting: You can set your daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for a specified period.
• Reality Check: The option to receive regular reminders about your gaming time and spending.

If you need help, contact us via 24/7 live chat or email. Visit our Responsible Gaming page for more details.

Disclaimer

oc999 will not be liable for:

• Any loss or voided bets resulting from internet connection issues.
• Problems with the user's own device or software.
• Technical faults from third-party game providers.
• Force majeure events such as natural disasters or government restrictions.
• Loss of funds deposited at the user's own discretion.

Our total liability will in no circumstances exceed the value of the specific transaction in question.

Closure at User's Request

You may contact our support team at any time to request the closure of your account. Please withdraw any valid balance before closing your account. If bonus balance is not withdrawable, it will be forfeited.

Cancellation by oc999

oc999 may cancel an account without notice in the following cases:

• Serious violation of the terms and conditions.
• Evidence of fraud or deception found.
• Registration with false information.
• Being proven to be a minor.
• Operating multiple accounts.

Right to Amend

oc999 reserves the right to amend these terms and conditions at any time. For significant changes, we will publish a notice on the website. Continued use of the platform after any amendment will be considered as your acceptance of the new terms and conditions.

Visit this page regularly to stay informed about the latest version of the terms and conditions.

Complaint Process

If you have any dispute or complaint, please contact our support team first. We are committed to resolving issues via 24/7 live chat and email.

• After a complaint is submitted to the support team, we will respond as quickly as possible.
• Complex matters may be escalated to a higher level for review.
• If both parties cannot reach an agreement, resolution will be sought through independent mediation.

Severability

If any provision of these terms and conditions is found to be legally unenforceable, the remaining provisions will remain fully in effect. The unenforceable provision will be rewritten with minimal changes.

Entire Agreement

These terms and conditions and the privacy policy together constitute the entire agreement between you and oc999. No oral or unwritten promises beyond this agreement are acceptable. No employee or representative of oc999 has the authority to make promises outside these terms and conditions.

Language and Interpretation

These terms and conditions are written in Bengali and the Bengali language version shall be considered final. In the event of any dispute, the interpretation of the Bengali version shall prevail.